HOW TO PURCHASE ONLINE
You can purchase our products directly online on Narrattiva’s website and have them delivered to your house. We accept payment through PayPal and bank transfer.
In case of payment by bank transfer we ask you to send an email to staff@narrattiva.it to have the transfer information. As soon as we receive the credit on the account (usually 2-5 work days with possible variations depending on bank) we will proceed to shipping.
SHIPPING COSTS
With the new shipping system you can take advantage of cheaper rates or premium shipping services, according to your preferences:
- ITALY BASE SHIPPING: through Poste Italiane with “Piego di libro” shippin, costs € 5.00. This option becomes free for orders over € 20.00, which means that most of our games are shipped without shipping costs, if you choose this option. Shipping untraceable. Attention: poste italiane’s website promises the delivery for Piego di Libro shipment in “[…] 5 days”. But we verified that the average time is around 15 working days. For this reason the packages possibly late will not be considered lost until after at least 30 days from the date of shipment;
- ITALY EXPRESS SHIPPING: with DHL or MBE courier. Fast and traceable shipment, with delivery in 2/3 working days, costs € 15,00. This option becomes free for orders over € 50,00;
- EUROPE BASE SHIPPING: through Poste Italiane with padded ordinary package. Delivery in 3/5 working day, costs € 15,00. This option becomes free for orders over € 50,00;
- EUROPE EXPRESS SHIPPING: with MBE courier, this method ensures greater control over shipping through traceability via internet, as well as an improved security of the package. Delivery in 3-5 working day, costs € 25,00. This option becomes free for orders over € 75.00.
IMPORTANT NOTES
- For NO REASON will a package be considered “lost” before 30 days (45 days if they include national holidays such as Christmas) have passed since the shipping date.
- Specify clearly the address to which you want to receive the goods.
- Also specify a phone number (possibly mobile) to which you can be contacted.
- Orders for deluxe editions of Cani nella Vigna and La mia vita col Padrone will be processed with the first copy available. You can not order a specific type of leather or wood.
- For Bacchanalia DELUXE edition orders it is possible to choose which wine you prefer for the bottle of Sangiovese Superiore Riserva, between 8 of Bertinoro Wines Consortium.
- For boxed games (Montsegur 1244, Dubbio, The Upgrade!, Bacchanalia DELUXE) due to the fragility and size of the packaging, “Piego di libro” shipment is not available.